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Format: Live Virtual/ Face-to-Face

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This course is based on the Quality Auditor Body of Knowledge. By teaching you to prepare, perform, report, and follow up audit results, the course prepares you to take the Certified Quality Auditor (CQA) exam.

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The Certified Quality Auditor Refresher training, developed by the Audit Division, is a seven-session, virtual course designed and taught to help experienced auditors become better prepared for the CQA exam. It is not for beginners. The course is based on CQA Body of Knowledge. Students will receive access to the digital course content.

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Learning Objectives:

• Understand the content covered by the five main domains in the CQA Body of Knowledge. 

• Become familiar with questions similar to those within the CQA exam.

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Prerequisites:

This class is designed for experienced auditors and others seeking preparation for taking the CQA exam. It is not intended as a beginner’s basic auditing class.

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Course Outline:

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I. Auditing Fundamentals 
a) Types of quality audits
b) Purpose and scope of audits
c) Criteria to audit against
d) Roles and responsibilities of audit participants
e) Professional conduct and consequences for auditors

II. Audit Process 
a) Audit preparation and planning
b) Audit performance
c) Audit reporting
d) Audit follow-up and closure

III. Auditor Competencies 
a) Auditor Characteristics
b) On-site audit resource management
c) Conflict resolution
d) Communication and presentation techniques
e) Interviewing techniques
f) Team Dynamics

IV. Audit Program Management and Business Applications 
a) Audit Program Management
b) Business and financial impact

V. Quality Tools and Techniques 
a) Basic quality and problem-solving tools
b) Process improvement techniques
c) Basic statistics
d) Process variation
e) Sampling methods
f) Change control and configuration management
g) Verification and validation
h) Risk management tools

 

Who Should Attend:

Experienced auditors and anyone who is planning to sit for Certified Quality Auditor exam will benefit from this program. Financial auditors, auditors of safety programs, and others would also benefit from this program.

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Note: Taking this course does not constitute, nor imply, the successful passing of the ASQ Certified Quality Auditor examination.

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Course Duration:  24 hours (3 days)

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Training Days: 

• Live Virtual program: (One of the following options)

  • 3- Saturdays / 3- Sundays, 09.00 to 18.00 Hr 

  • 8- Weekdays (Mon/Tue/Wed/Thu/Fri), 19.00 to 22.00 Hr 

• Face-to-Face program:

  • 3- Weekdays (Mon/Tue/Wed/Thu/Fri), 09.00 to 18.00 Hr 

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Language of Instruction: English

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​​Instructor: Seetharam Kandarpa (ASQConnex Expert)

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For Organization specific training class (of 5-15 students) / other queries: Contact Us

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About ASQ ConnEx:
ASQConnEx is an education delivery system and network that vets, designates, and connects quality subject matter experts with organizations to advance their excellence journey. Organizations can build competencies needed to achieve strategic objectives by engaging a vast network of ASQ-authorized subject matter experts in the field of quality. Experts gain a professional advantage by aligning with the world’s leading quality association and gaining access to ASQ-licensed education and certification preparation content. The end result- Empowering individuals, organizations, and communities to achieve excellence through quality. For more details, refer https://asq.org/asqconnex